Choosing the appropriate online learning technology for your business is no easy task. It starts with asking questions like: Who are my customers? What kind of content do I want to deliver to help them absorb the learning? What is the value add for customers? Then, organizations must ask: Do I have learning content to create or migrate? What kind of support or services might I need?
Educating learners with a webinar-only learning is a strategy many businesses currently utilize but if your organization wants to scale online learning initiatives and maximize the benefits, you need to consider expanding your content offerings and formats. Webinars can be a central piece of your overall learning strategy, but there are significant opportunities to expand learning beyond single live events.
Organizations engaged in online learning spend a lot of time building their learning platforms and creating learning content with a certain goal in mind: boost customer engagement and customer success. In our recent webinar, Thought Industries CEO and co-founder Barry Kelly shared education strategies to help keep customers engaged with a product and boost retention.
After interacting with potential customers and offering the resources, samples or trials they need to make a decision, they either choose to purchase your product or walk away. For those who decide to buy, the onboarding experience begins.
Customers are an organization's greatest asset. For organizations looking to grow and scale their business, educating potential customers in the early stages of the customer lifecycle is key to success.
Homegrown online learning technology is costly to support and oftentimes doesn’t provide growth options. Organizations looking to scale and monetize their online learning business are turning to SaaS learning platform providers to ease the stress associated with homegrown solutions.
Does your business run in-person or event-based learning operations? Are you thinking about moving some of those operations online? If not, maybe you should. Adding online courses to your catalog of learning content adds a whole new revenue channel to your business.
The “extended enterprise” is a concept that suggests a company does not operate in isolation, but is dependent on a network of individuals and relationships. This network consists of external business constituents such as partners, suppliers, dealers, resellers, customers and more -- all of which can be important contributors to the success of a business.
Acquiring, onboarding and retaining new and existing customers is critical to the success of any business. The challenge most organizations face in this is identifying the best way to engage and educate their customers at key points in the relationship lifecycle.